Communication & influencing skills

Download: Communication and Influencing Skills outline.doc

File Description: Communication & influencing skills

By the end of this module you will:

• Understand the barriers to effective communication and how to minimise them
• Become a better listener
• Be able to use a wider range of skills to develop even better rapport with others...

Personal communication styles

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File Description: Personal communication styles

PART A    EXPRESSING YOURSELF

There are six situations outlined below.  You may feel they are not ones which would occur for you; imagine what you would do if you were in the situation.  For each of them there are five responses listed.  You have 10 points to allocate for each situation.  You can spread these in any way you choose.  If you think that one option would be your response most of the time, you can give all 10 points.  Should you think you might use two options, share the points accordingly.  In extremes, you could allocate 2 points to each option.
...

Scoring for personal communication styles

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File Description: Scoring for personal communication styles

Communication and Influencing Skills - outline

Download: Communication and Influencing Skills outline.doc

File Description: Communication and Influencing Skills - outline

Communication and Influencing Skills

AIMS AND OBJECTIVES

By the end of this module you will:

• Understand the barriers to effective communication and how to minimise them
• Become a better listener
• Be able to use a wider range of skills to develop even better rapport with others

Developing your influencing skills

Download: Developing your influencing skills.doc

File Description: Developing your influencing skills
AIMS AND OBJECTIVES

By the end of the programme you will :

• Understand more about the range of behaviours you use and their impact on others
• Be aware of your own preferred communication and influencing style
• Realise the importance of having clear outcomes when influencing others...

Influence and Impact outline

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File Description: Influence and Impact outline

“Influence & Impact” programme

To really achieve organisational change and integrate work values in practice requires people to work in new ways, build relationships across functional boundaries and operate effectively in team structures.  The main aim of this workshop is to build participants’ abilities to thrive in a changing organisation, to develop the skills required in future roles and to influence the overall culture of the organisation as well as other key individuals.

Influencing others effectively

Download: Influencing others more effectively.doc

File Description: Influencing others effectively

Influencing others more effectively

AIMS AND OBJECTIVES

By the end of this workshop you will:

• Have developed a better understanding of your colleagues within the team
• Understand the differences in personal styles and approaches – and appreciate how to value these
• Know how to use the resources you have within your team to influence more effectively